Support
Questions, a problem or an idea? Email app@phaselightsports.com.
What to include
- Your device, for example iPhone 16 or iPad Pro 11-inch.
- Your iOS or iPadOS version: Settings → General → About.
- The app version: in the app under Settings → About.
- What you did and what happened. A screenshot helps.
Restore purchases
Bought the full version and seeing locks again, for example on a new device? Restore your purchase:
- Open Gym Timer and tap the gear at the top right.
- Under Purchases, tap Restore Purchases.
- If asked, sign in with the Apple Account you used to unlock the app.
Restore Purchases is also on the “Free vs. Full” screen. You won’t be charged again.
Family Sharing
The unlock works with Family Sharing. Family members get the full version without buying it again if you turned on Purchase Sharing. If a family member still sees locks, tap Restore Purchases on their device.
Refunds
Purchases go through Apple; the developer can’t issue refunds. Request a refund from Apple at reportaproblem.apple.com.
Privacy
The app collects no data. Read the privacy policy.